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Manage Your Rides

Sign in to see the rides you have booked, check the details before the day, and manage the card you pay with. Booking a new trip happens on the reserve page; this is where you look after the ones already on the calendar.

There’s no password to remember. Enter the phone number you booked with, tap Send Verification Code, and type in the code that comes back.

My Account

If a ride you expected isn’t listed

Sign-in works off the phone number, so a trip booked under a different one won’t show up here. That happens more than you’d think — a daughter arranging a trip for her father, or a discharge planner calling it in from the ward. Try the number the booking was actually made with, or call 414-716-1212 and we’ll find the trip for you.

Moving or canceling a ride

Call 414-716-1212. Times shift, appointments move, and a discharge lands hours later than anyone predicted. Tell us as early as you can and we’ll rework the trip. Same-day changes are worth a phone call rather than a form, because availability gets checked while you’re on the line.